Manage Tasks
A task is an element of a process. It defines an action to be performed (automatic or human).
Prerequisites
To manage a task as follows, you need to be logged on Bonita with the Administrator profile or the Process Manager profile.
Assign a task
A task can be assigned and reassigned if necessary to another user.
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Go to BPM > Tasks
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Click on a task in the list of tasks
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Click Assign
Do a task for another user
With the Efficiency, Performance and Enterprise editions, an Administrator can do a task for another user. This is useful for unblocking a case if the assigned user cannot perform a task.
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Go to BPM > Tasks and view the list of pending Human tasks.
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Select the relevant task in the list and click Do for.
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In the popup, a list of users elligible to do the task is displayed.
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Select the user for whom you want to do the task, and click Do it.
The task is done as though the selected user has done it.
Skip a failed task
If a failed task does not impact subsequent task in a process, the Administrator can skip it. This means that the task does not have to be done successfully for the following steps to become available.
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Go to BPM > Tasks.
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Go to Failed.
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Click on a Task.
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Click More.
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In Technical details, the reason for the failure is displayed
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Click Skip.
The task is moved from Failed to Done.
Replay a failed task
This feature is available with the Enterprise or the Performance edition.
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Go to BPM > Tasks.
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Go to Failed.
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Click on a Task
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In technical details, the details of the failure are displayed
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Correct the reason for the error e.g. Connector parameters.
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Click More.
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Click Replay.
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In the popup window Replay task , tick the task which failed.
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Click Replay.
You will need to fix any parameter causing the failure, BEFORE clicking on Replay. |
View the failure stack-trace message on a failed task
Normally, a user will start a case of a process. The case might not start as expected. This is a called a faliure.
In this case the Admin can check the failure on a connector:
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Logged in as Admin, go to BPM > Tasks > Failed
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On the Failed page, in the section Technical details, this shows the Connector has failed.
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Click on More

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There can be a list of connectors in different states. Here we can see the connector that has failed.

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Click on the Failed link.
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A pop-up window Failure details displays the error message and the details of the message.

There are 2 options:
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Either click the Skip button, to skip over the task where the connector failed. This will make the Failed message disappear on the Connector, and display Resolved instead.
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Fix the problem then click Replay.