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Tasks

You can create tasks to define the process. These tasks can be performed by human or services.

Definition

A task is an activity in a process. There are several different kinds of task:

  • A human task is carried out by a person using a form to enter data or to receive information.

  • A service task is carried out automatically by the Bonita Engine and is invisible to users during normal operation.

  • A call activity calls a subprocess. The sequence flow of the process passes from the call activity to the subprocess. When the subprocess is complete, the flow returns to the call activity.

  • A script task executes a script in the Bonita Engine.

  • An abstract is a generic activity, usually used during diagram creation as a placeholder for a more specific type of task. An abstract task is treated as a service task when a process executes.

  • A send task sends a message to another process in the same diagram. The message is caught by a catch message event or a receive task.

  • A receive task receives a message from another process in the same diagram. The message was sent by a throw message event or a send task.

The items configured for a task depend on the task type, as shown in the following table:

To configure…​ Go to…​ Applies to task types…​

Task name in diagram

Details panel, General tab, General pane

All

Task name in Portal

Details panel, General tab, Portal pane

All

Task description in Studio

Details panel, General tab, General pane

All

Task description in Portal

Details panel, General tab, Portal pane

All

Task description after completion in Portal

Details panel, General tab, Portal pane

All

Task type

Details panel, General tab, General pane

All

Priority

Details panel, General tab, Portal pane

Human, abstract, call activity, service, script

Estimated duration

Details panel, General tab, General pane

Human, abstract, call activity, service, script

Actor

Details panel, General tab, Actors pane

Human

Variables

Details panel, Data tab, Local variable pane

Human, abstract, call activity, service, script

Iteration

Details panel, General tab, Iteration pane

All

Contract

Details panel, Execution tab, Contract pane

Human

Form

Details panel, Execution tab, Form pane

Human

Connectors

Details panel, Execution tab, Connectors in/out pane

Human, abstract, call activity, receive, service, script

Operations

Details panel, Execution tab, Operations pane

All

KPIs (Performance, Efficiency, and Teamwork editions only)

Details panel, Execution tab, KPIs pane

All

Data entry forms (6.x legacy)

Details panel, Application tab, Pageflow pane

Human

Confirmation forms (6.x legacy)

Details panel, Application tab, Confirmation pane

Human

Appearance in diagram

Details panel, Appearance tab, color & font pane

All

Subprocess to execute

Details panel, General tab, General pane

Call activity

Message content handling

Details panel, General tab, Message content pane

Receive

Messages

Details panel, General tab, Messages pane

Send

Correlation keys

Details panel, General tab, Correlation pane

Receive

To create a new task, select the relevant icon from the BPMN elements menu or from the context menu of the preceding element in the diagram, and drop it on the whiteboard. You can change the task type of an task in the diagram.

Setting the task name seen in the Portal

When you define a task in Bonita Studio, by default the task name and description in Bonita Portal are the same as the task name and description on the diagram. You can override this by setting the Display name, Display description, and Description after completion in the Details panel, General tab, Portal pane.

  • Display name: used in the message displayed at the end of a task indicating the name of the new task that is available, and used in the task To Do list.

  • Display description: displayed in the portal Details panel when a task in the To Do list is selected.

  • Description after completion: displayed in the portal Details panel when a task in the Done list is selected.

We recommend that you set these values with a script that uses some data that is specific to the case. This avoids the problem of having several tasks in your Portal To Do list all with the same name. For instance, for a leave request approval task, you could include the name of the employee making the request in the Display name.