Product version:
7.2, 7.1, 7.0
Product edition:
  • Teamwork
  • Efficiency
  • Performance

A report presents the Administrator with data about the usage of cases and tasks in processes.

Default reports
Install a custom report
Export a report
Manage Japanese PDF reports

There are four reports available by default:

  • Case average time - export in .pdf
  • Case list - export in .pdf
  • Task list - export in .pdf
  • Case history - export in .csv

You can also define and install a custom report. For example, you could define a report to track purchase order progress.

Default reports

Case average time

Choose a filter to display certain parameters:

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Last update on Jan, 21 2016